Privacy policy.

Privacy Policy Mrs.Highbrow Professional

Last updated: 1-4-2025

Mrs.Highbrow Professional (hereinafter "Mrs.Highbrow", "we" or "us") respects your privacy and processes personal data in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR). In this privacy policy, we explain what data we collect, how we use it and what rights you have.

1. What data do we collect?

We collect the following personal data:

  • Identification data: Name, e-mail address, telephone number, billing and delivery address.
  • Payment data: Payment information such as bank account number or credit card information (through our payment provider).
  • Account Data: Login information if you create an account.
  • Communication Data: Messages you send to us via email or social media.
  • Technical Data: IP address, browser type, device information and website usage via cookies.
  • Marketing Preferences: Your subscription to newsletters and promotions.

2. For what purposes do we use your data?

We process personal data for the following purposes:

  • Processing orders: To process, deliver and invoice your order.
  • Customer service: To handle questions and requests.
  • Marketing and communication: To keep you informed of news, offers and promotions (if you have given your consent).
  • Website Optimization: For statistical analysis and improving our website.
  • Legal obligations: To comply with tax and administrative obligations.

3. How do we protect your data?

We take appropriate technical and organizational measures to protect your personal data from loss, misuse or unauthorized access. We use:

  • Secure connections (SSL) for secure transmission of data.
  • Advanced encryption for payment data.
  • Restricted access to personal data within our company.

4. Cookies and tracking technologies.

We use cookies and similar technologies to improve your experience on our website. Cookies are used for:

  •  The functioning of the website.
  • Analysis of visitor behavior (anonymized statistics).
  • Marketing purposes, if you have given permission.

You can manage or disable cookies through your browser settings. Please see our [Cookie Policy] for more information.

5. Provision of data to third parties.

We share your personal data with third parties only when necessary:

  • For processing payments (via Mollie).
  • For shipping orders (logistics partners).
  • For marketing activities (if you have consented to this).
  • When required by law (such as with tax and fraud authorities).

We never sell your data to third parties.

6. Your rights

You have the following rights regarding your personal data:

  • Inspection of your data.
  • Correction of incorrect or incomplete data.
  • Deletion of your data (if permitted by law).
  • Objection to the use of your data for marketing purposes.
  • Transferability of your data to another service provider.

You can exercise these rights by contacting us at hello@mrshighbrow.com. We will respond to your request within 30 days.

7. Data retention period.

We do not retain your data for longer than necessary for the purposes for which it was collected, unless there is a legal obligation to retain it.

8. Newsletters and advertising

If you have subscribed to our newsletter, you will receive updates on our products and offers. You can unsubscribe at any time using the unsubscribe link in the newsletter.
We may send you marketing messages by e-mail. You can object to receiving advertising by sending us an email.