Shipping.

Fast and reliable shipping within Europe and worldwide

If you place your order on weekdays before 8 p.m., we will ship the same day. Orders outside the Netherlands will be processed the next day. As soon as your order is processed, you will receive a Track & Trace code from the carrier. It is possible that the package has not yet been handed over to the carrier at that time. Usually you can track the package the same day.

Do you place an order on Friday evening after 20:00 hours, on Saturday or Sunday? Then you will receive the confirmation email with tracking code on Monday or Tuesday. No orders are shipped on Dutch National Holidays.

1. Delivery times & shipping costs

Netherlands, Belgium, Germany, France & Luxembourg
1-2 working days
From €4,95 shipping costs, depending on weight, volume and destination.
The exact cost will be calculated in the check-out.

2. Other countries in Europe

DPD: 4-7 working days
From €14.95, depending on weight, volume and destination.
The exact cost will be calculated in the check-out.
Please note: For shipments to the UK, import duties and taxes may be charged by the receiving country's customs.

3. United States & Canada

Standard delivery: 7-10 business days
From €22.50, depending on weight, volume and destination
Please note: Customs fees and taxes may be charged by the receiving country.

4. Other countries in the world*

Standard delivery: 7-10 working days
From €39.95, depending on weight, volume and destination
Please note: Customs fees and taxes may be charged by the receiving country.

5. Customs fees & import duties.

Outside the EU, no VAT is charged by Mrs.Highbrow.
Customs in the receiving country may apply import duties and VAT to your order.
The carrier will send a message with instructions on how to pay these charges once the package arrives in the destination country.
As a customer, you are responsible for timely payment of these charges. Therefore, keep an eye on your e-mail. If you are late in paying import duties, the package will be returned to you. Resending the package is then at your own expense.

Delivery times may vary depending on the receiving country and customs clearance times.
Mrs.Highbrow is not responsible for import duties, taxes or any delays due to customs checks.

Any estimated delivery date is an indication and Mrs.Highbrow is not liable for delays beyond our control.

* We currently deliver to the areas listed below:
Europe, United States and Canada.